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Bogus Charges
It has been brought to our attention that a company with a similar name has been charging individuals illegitimately by debiting their bank accounts.
After speaking with a number of the company’s victims we have discovered that the charges are typically $29.98, although in some rare cases this amount has varied. We are not responsible for these charges. We do not have any packages that cost the above amount, nor do we ever debit bank accounts as a method of payment.
This page exists to help those experiencing this problem and to allow for an open discussion to help get to the bottom of it.
Some of the victims were able to confirm they found the correct company and relayed this information back to us:
Websavers LTD
72 High St.
Haslemere, Surrey
United Kingdom
GU27 2LA
www.websaversclub.com
We ask that if you are experiencing these charges that you please check the bottom of the direct debit slip from your bank (or call your bank if necessary) to verify the above company and website is correct. Comments are enabled on this page so as to invite discussion and feedback. Please help us get to the bottom of this problem!
Update [June 17, 2010]: A consumer reports site (consumeraffairs.com) shows dozens of complaints about this “Web Savers Club” company, which helps to confirm that the above information is correct.
Update [July 16, 2010]: We have heard from a few people who mentioned that all they had to do was call the phone number on the website, www.websaversclub.com, give them their phone number, and they were happy to refund the charges.
Thank you.
Web Savers Staff.
Jun 24, 2010
I am actually trying to find out about thisencountered this problem today. I went to the bank and was told that i had to deposit money into my account because my account was negative because it was overdrawn. When i got to the bottom of it and found where the charge came from, i called the number only to be told that my account would be canceled, however the fee was nonrefundable and there was nothing else that they could do. Yes they evidently have my information, but i still argue the fact that i never asked for, joined, nor authorized anything to be debited from my account. I just want to know is there anything that can be done, because i am going to have to pay more fees on the things that i was not able to pay, because my money went to this?