This guide will show you how to add your email address to Apple Mail.

1. Open Apple Mail

To start following along, simply launch Apple Mail – the postage stamp icon in your dock or Applications folder.

If this is the first account you will be adding to Apple Mail, then you will be presented with the new Account wizard automatically. If you already have an account configured, please choose File > Add Account.

2. Add a New Account

Fill out the fields as you like, the screenshot is provided as a guide only. If you do not yet have this email account created in Plesk, please login using the Client Login button on our website and add the mail account to the server.

3. Allow our Server’s SSL Certificate

If this window pops up, choose “Show Certificate”

Now check the box beside “Always trust [server_name] when connecting to [your_domain_name]“. The [server_name] is the name of the server your website is hosted on. With this prompt, Mail is telling you that it will be making a secure connection to the server. If you are hosted on one of our shared hosting plans, then the server name will never match your domain name – causing this verification to be required by you. Please ensure that the server name is something.websavers.ca, such as basil.webasvers.ca or oregano.websavers.ca. If it does not end with websavers.ca then there may be a problem – please cancel the dialog and contact our support.

If you receive a prompt like this during any part of the configuration process, please do exactly the same thing.

4. Configure your Incoming Mail Server

This allows you to receive email. You can choose a POP or IMAP server type. When connecting via IMAP, you will be able to access your email through both webmail and Apple Mail at the same time with no discrepancies between the two. Often IMAP is the account type of choice for this reason. However, if your emails are of high security, we suggest using a POP account type. With this account type, Mail will download your emails then remove them from the server, ensuring the content of the emails remains entirely in your own hands and not on the server.

You may enter whatever description you like. The Incoming Mail Server will always be mail.[your_domain] as you see in the screenshot. Make sure you use your full email address as the username – Apple Mail will default to just the first part ‘johnny’ rather than ‘johnny@treeplanting.com’. Provide your password and choose Continue.

5. Configure your Outgoing Mail Server

This will allow you to send email. Enter in whatever description you like. The outgoing mail server will always be mail.[your_domain] such as mail.treeplanting.com in the example screenshot. Please ensure that you check the box beside “Use Authentication” and provide the same username (the full email address) and password as in the previous step. Click Continue.

6. Finish the Creation of the Account

Check to see if you entered any of the details in wrong. If everything looks correct, choose Create. Your email is now configured for Apple Mail. Please send yourself an email – preferably from another email account – in order to test the receipt of new mail. Then reply to that email to ensure you can send email as well.

For example, if you have a Gmail account, login to Gmail and send an email to your new address. Open Apple Mail, look for the new email from your Gmail account and reply to it. Verify in your Gmail account that you received the reply.